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How Autonomous Robots Can Simplify HVAC Manufacturing and Refurbishment

By Robert Ravensbergen Within the community of HVAC installers, manufacturers and contractors, configuration is always a challenge. System design, planning, installation and monitoring are all crucial, while sourcing or refurbishing can be accelerated, plotting any degree of customization for heavy expensive units is never easy. This is primarily because HVAC manufacturing qualifies as “high-mix, low-volume.” This means that HVAC manufacturers produce units in “small” batches – typically less than 1000, but far less than the… Read More

P3 HVAC Software Introduces “P3 Sales Launcher” and Focuses on Increased IAQ Demand

P3 HVAC Software announced December 15, 2020 the release of P3 Sales Launcher, a stand-alone proposal tool providing HVAC Contractors with an easy to build, visually appealing, good-better-best display of options for new equipment, repairs and other services. At a time when COVID19 has turned many businesses upside down, HVAC owners are identifying unexpected opportunities and P3 is responding to the call. P3 Sales Launcher is the central focus of P3 HVAC Software’s Version 11.0… Read More

Ownership Transition for HVAC Companies – Looking Back and Thinking Forward

By Brooks Crankshaw, Managing Director – Balmoral Advisors The market for transitioning ownership of HVAC companies has long been active, and 2020 was no exception. With the entrance of new players, I interviewed several owners and investors to gather some common themes in the industry. Sellers should take note of what investors deem to be valuable, and investors should take advantage of successful strategies. Brooks Crankshaw Market Activity In past years, our conversations with Business… Read More

Schedule Engine Launches Live Voice to Help Home Service Professionals Book More Qualified Jobs Around the Clock

Schedule Engine, the leader in home services booking solutions, announces Schedule Engine Live Voice, the only industry-trained call support solution built for contractors, by contractors. With customizable call scripting, scheduling integrations and emergency on-call escalation workflows featuring industry-trained experts, Schedule Engine Live Voice makes it easy for contractors to deliver their best customer experience around the clock while increasing efficiency for dispatchers and technicians. “The home services industry is undergoing a radical shift. Contractors are… Read More

AI and Automation Power Latest Release of IFS Customer Engagement, Driving Improved Customer Experiences

Highly configurable, integrated and fully branded omnichannel hub lets customers book services and get accurate information online, through social or over the phone. IFS, the global enterprise applications company, announces the availability of new and enhanced capabilities in its customer engagement software enabling companies to respond to the challenges facing the traditional call center and transform their customer engagement. IFS is leading the way for service organizations to become knowledge and outcome centric throughout the… Read More
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