RCM Heating & Cooling Awards YORK HVAC System to U.S. Military Veteran

The YORK® brand of Johnson Controls has partnered with contractor, RCM Heating & Cooling, to award a new HVAC system to celebrated Vietnam veteran, U.S. Army Specialist, Abraham Gomez. SPC Gomez was honored during a military and first responder tribute at the 34th annual “Proud American Days,” a community festival held in New Lenox, Illinois. RCM Heating & Cooling owner, Bill Ward awardsU.S. Army Specialist, Abraham Gomez with aYORK heating and air conditioning… Read More

Between the Lines: Payment Options

By Fred Martel My first sales job offered a required school on sales techniques common to that industry. The first sentence to emanate from the instructor’s mouth was: “The sale isn’t made until your pocket jingles.” New salespeople get excited when they make a sale, but too often payment arrangements are not part of their presentation. Customer service and sales associates need to know that payment is everything! The tone of a presentation must incorporate… Read More

Michael Langen Joins Weil-McLain as Director of Sales

Weil-McLain®, a leading designer and manufacturer of hydronic comfort heating systems for residential, commercial and institutional buildings, has named Michael Langen as its director of sales. He will be based at the company’s Burr Ridge, Ill., headquarters. Michael Langen As director of sales, Langen is responsible for leading the US sales organization in executing Weil-McLain’s growth strategy, including channel management and contractor engagement initiatives. Langen has more than 20 years of experience in sales strategy… Read More

Between the Lines: A Matter of Trust

By Fred Martel People who need help with a personal problem usually look to a friend for help. When they need professional help, they look to an individual they can gain trust in to get results. The HVAC industry is one that offers solutions to technical issues. Your success can be measured by your ability to befriend your prospect; making them feel comfortable with the solutions you offer them. In a subtle way, you need… Read More