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Between the Lines: Slow Down

It’s a sign of the times. Everyone wants instant gratification. Video games have reset buttons. Everyone wants to speed but they will not learn how to drive. Customers have no time or patience. Covid-19 has not helped. They want the quick fix for little or no money. Do it and get out. As a business person it is your job to slow them down. Haste makes waste and there is more waste than ever in… Read More

CoolSys Acquires Duquette Refrigeration

CoolSys™, a parent of market-leading refrigeration and HVAC services companies nationwide, has announced the acquisition of Duquette Refrigeration (formerly A. Duquette & Son), a commercial refrigeration company headquartered in Worcester, Mass.This acquisition will strengthen CoolSys’ Commercial & Industrial division and broaden its presence in the Northeast region. “CoolSys has made significant strides in growing its presence across the country over the past few years. The acquisition of Duquette Refrigeration represents another step towards our goal… Read More

Between the Lines: Look Who’s Talking

By Fred Martel Choosing your words when speaking to a customer is important. Think about conversations you’ve had with business people and try to stay in the lane. So, what is the solution? A well-rounded vocabulary helps along with a method of getting the customer to talk in detail about his or her likes and dislikes. The key is: they talk, you listen. The typical sales/customer service person talks way too much. You cannot… Read More

EDOS Manufacturing Representatives Expand Territory Coverage for RectorSeal Products

RectorSeal®, Houston, a leading manufacturer of quality HVAC/R and plumbing tools and accessories and a wholly-owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI], proudly announces that EDOS Manufacturing Representatives have expanded their sales territory for RectorSeal products. Effective February 1, 2021, EDOS adds Maine, Eastern Massachusetts, and Rhode Island to their coverage area. RectorSeal announced an association with EDOS in June 2020 to serve plumbing and HVAC customers in Vermont, Western Massachusetts, and Connecticut. Since… Read More

Goodman Acquires Robinson Supply Company, Expands Presence in Northeast

Goodman Distribution, Inc., a subsidiary of Daikin Industries, Ltd. (DIL), the world’s largest manufacturer of heating, cooling, and refrigerant products, announced today the purchase of Robinson Plumbing & Heating Supply Co., Inc., an existing distributor of Goodman, Amana® and Daikin brand residential unitary and light commercial products in the Northeast. Ardee Toppe “The acquisition of Robinson supports our growth strategy and is a key step in expanding our distribution footprint in the Northeast,” said Ardee… Read More

Gould Company to Represent Lloyd Industries, Atco and Trion IAQ in New England, Following Acquisition of New York-Based MCB Sales

The Gould Company, a leading HVAC rep agency in the Northeast since 1962, has reached an agreement with MCB Sales of Glens Falls, N.Y., under which representation in New England of three prominent HVAC brands will transfer from MCB to Gould. Peter Gould Effective Jan. 4, 2021, the needs of New England distributors that carry Atco Rubber Products, fire damper products from Lloyd Industries and Trion Air Bear filters will be served by The Gould… Read More
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