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Customer service / Inside Sales Rep

Website Goodman Mfg

Goodman is seeking a professional, skilled individual for our Customer Service / Inside Sales Representative position. This position responds to customer’s inquiries or complaints regarding the organization’s products or services. Determines best method to ensure customer satisfaction and adherence to the organization’s policies. Coordinates with appropriate departments to ensure customer satisfaction. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. Responsible for order management by handling all the details from purchase order to shipment of product.
High School diploma or GED equivalent preferred, some customer service experience preferred
3-6 years experience
3 plus years in the HVAC industry
Customer service skills
General Microsoft Office skills (Outlook, Excel, Word)
Answering of phones and directing call

To apply for this job please visit jobs-daikincomfort.icims.com.