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ServiceTitan and Gensco Offer Enhanced Workflows for Contractors with New Integration

February 09, 2021

ServiceTitan, the world’s leading software solution for residential and commercial service contractors, has partnered with Gensco, a family-owned and operated regional wholesale distributor and manufacturer of HVAC equipment and supplies, to deliver an innovative workflow that maximizes efficiency and value for contractors.

The new integration between the companies streamlines the supply chain to drive value for ServiceTitan and Gensco’s residential, commercial, and new construction customers.

“This is all about giving contractors and their customers a better experience and relieving another major pain point they both experience,” said Bret van den Heuvel, Vice President of Equipment Sales at Gensco. “This partnership demonstrates that solutions to streamline workflows and enhance efficiency offer advantages to every party in the supply chain, from distributors to contractors to business owners and homeowners.”

The Gensco-ServiceTitan integration will create a friction-free process for mutual customers by incorporating the purchasing and payables workflows directly into ServiceTitan’s industry-leading platform.

“Interactions between contractors and suppliers have depended on old-fashioned processes for too long,” said Ara Mahdessian, CEO and co-founder of ServiceTitan. “Verifying, submitting, and reconciling used to require multiple software programs or physical paperwork, adding time and frustration to the process and increasing the risk of errors. With the new workflow offered by this integration, contractors and suppliers both benefit, and contractors can share the advantages with their customers in the form of optimized customer experience.”