Baker Distributing/Florida Cooling Supply branches in Florida conducted ICP lunch and learns during November and December 2018. ICP Regional Business Manager Bob Arena updated contractors on the latest Comfortmaker, Heil and Tempstar equipment news and manufacturer support programs. Baker Distributing/Florida Cooling Supply representatives provided information on the Baker mobile app and marketing programs available in 2019.

The latest upgrades to the Baker HVAC/R Contractor Assist mobile app include the ability to file claims in the field, unit service and warranty history. These upgrades should be available in January 2019.

Programs available to help contractors succeed range from a variety of consumer financing options through creditforcomfort.com, SBE business training and coaching, Housecall Pro software to manage dispatch, invoicing and marketing and Alert Labs remote monitoring and diagnostics systems, the latest addition to Watsco’s arsenal.

“We’re implementing changes to our e-commerce platform based on customer feedback and Watsco continues to add technology and innovations to help our dealers grow,” stated Maria Korbos, Baker Distributing/Florida Cooling Supply eCommerce Integration Specialist.
ICP has introduced a 16 SEER Value Line series product, a 2-stage Performance 17 series air conditioner and a 2-stage Performance 16 series heat pump product for 2019. “The Performance 2-stage is a true Florida product,” Bob stated. “It’s easy to install and the 2-stage operation really increases comfort by helping manage the high humidity in this climate. A product that’s not new but I think is not offered enough is the unique Coastal condenser which is designed specifically for the salt air environment of coastal regions.”

The ICP Ion™ System Control which offers full command over a communicating comfort system, including temperature, humidity, ventilation, comfort scheduling, energy management and more. With the ability to recognize and operate SmartSense™ inverter units, up to eight zone control capability and Wi-Fi communications, the Ion™ System provides everything a homeowner needs in a home comfort system controller.

“Watsco has done a tremendous job of providing you with tools to help you succeed and ICP has some programs to complement what you have available,” Bob stated. He concluded his presentation by summarizing the free online training, consumer financing promotions and marketing support materials available from ICP.