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“Wahoo!” Business Development Resources (BDR) Integrates Bedrock Efficiency Report within ServiceTitan

March 22, 2019

ServiceTitan, the world’s leading all-in-one software for residential HVAC, plumbing, electrical and other home service businesses, has partnered with Business Development Resources (BDR), an elite coaching organization, to integrate their 8 for 10® Report, which is analyzed to identify efficiencies in the way service companies run their business in order to achieve 10 billable hours in an 8 hour work day.

“The 8 for 10 Report is the bedrock of our service coaching philosophy,” said Bruce Wiseman, president and owner of BDR. “The report helps identify time management efficiencies, upsell opportunities and more. Our customers swear by it, and now with ServiceTitan, the hours they spend compiling this complex report is automated, saving them significant time and resources.”

Wiseman designed the 8 for 10 Report in collaboration with BDR VP of coaching Kim Archer and senior service coach and trainer Jennifer Shooshanian.

“BDR empowers HVAC, plumbing and electrical contractors and gives them the knowledge and skills they need to drive profit and growth in their business,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “Their philosophy of Prime—achieving the optimal level of success in terms of revenue and profitability—is perfectly aligned with our goal at ServiceTitan, and we are proud to partner with them to deliver their 8 for 10 Report to help their customers achieve even more efficiency in their work day.”

ServiceTitan customer Air Flo Heating was involved in beta testing the report integration.

“BDR’s integration with ServiceTitan is a dream partnership, both in terms of efficiency and support,” said Joel Berson, president of Air Flo Heating. “ServiceTitan is constantly driven to achieve the extraordinary for their users, and this 8 for 10 Report integration demonstrates this commitment. Having this report automated within ServiceTitan means that I can identify opportunities to improve efficiency at the click of a button and on a daily basis. For ServiceTitan customers who also use BDR, all I can say is: Wahoo!”

For more information about BDR’s integration into ServiceTitan, visit:

About BDR

BDR is the premier provider of business coaching and training to HVAC and other home services contractors. BDR’s team of industry experts provide their clients with the information and strategies to drive profit and growth in their businesses. BDR’s 8 for 10® report is the ultimate industry tool for identifying opportunities for efficiency and billing improvements in service. For more information about BDR, visit

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for the world’s most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit