Ribbon cutting ceremony for the new PROSTOCK store opened by United Supply Company in Pennsauken, New Jersey.

Ruud Opens New PROSTOCK Store in Pennsauken with United Supply Company

October 17, 2019

On September 19, Ruud distributor United Supply Company opened a new PROSTOCK location in Pennsauken, NJ. United Supply Company has been serving HVAC and plumbing trade customers in New Jersey since 1912, and this is the twelfth PROSTOCK location that the company has opened with Ruud since 2012, part of the Rheem family of quality brands.

Ribbon cutting ceremony for the new PROSTOCK store opened by United Supply Company in Pennsauken, New Jersey.
Ribbon cutting ceremony for the new PROSTOCK store opened by United Supply Company in Pennsauken, New Jersey.

“We’ve been in retailing on the plumbing side since my grandfather, Abraham Kantor, established United Supply Company 100 years ago, so it’s natural that we’d try to do something with our HVAC products that feels more like a convenient, retail shopping experience,” said Steve Kantor, CEO, United Supply. “We’re excited that Ruud partnered with us to roll out the PROSTOCK stores, which has proven to be a turnkey system for United Supply.
PROSTOCK stores offer replacement parts directly from Rheem and Ruud, as well as aftermarket parts and supplies for professionals that install, maintain and service HVAC and water heating equipment. These stores are designed to meet the needs of local contractors by creating helpful, self-service retail showrooms. Kantor indicated that United Supply decided to pursue the PROSTOCK model in order to help customers more quickly purchase parts and supplies so they can get back to the job site faster.

Kantor also noticed that the visually appealing retail layout has helped educate customers about the full range of parts and products offered by United Supply.

“Customers have always been aware of our mainstay products, but now they notice items that often don’t get discussed as much—and that’s because they’re displayed much more effectively in the PROSTOCK format,” added Fred Tamberelli, president of United Supply. “Now, customers are buying products that they didn’t even know we carried, and they’re saving time by getting everything from one store.”

“Ruud has a longstanding relationship with United Supply Company—going back more than 50 years—and we’re pleased to have the chance to partner with the company,” said Don Harter, vice president and general manager of Rheem Sales Company. “PROSTOCK’s bright, organized format is a modern approach to HVAC parts distribution, and it’s fitting that United Supply continues to employ this model.”

On Thursday, September 19, PROSTOCK and United Supply Company hosted a grand opening event for contractors in the Pennsauken area. The event included a ribbon-cutting ceremony and giveaways for attendees.

“Our teams have been busy trying to get the right replacement parts and products out to our contractor customers,” said Tamberelli. “The retail layout of the PROSTOCK store has helped exceed customer demands because our contractors can quickly locate the products they need.”

United Supply Company is a third-generation family business that embraces the same entrepreneurial spirit that defined it in the early days. United Supply remains committed to empowering employees through training and individualized management practices at each branch location. The company boasts over 100 employees, and many have been employed with United Supply for more than 30 years.

The Pennsauken store is located at 1432 Union Avenue, and it is open from 7:30 a.m. to 5:00 p.m., Monday through Friday. More information can be found on United Supply Company’s website, www.unitedsupplyusa.com.

Additional photos of this event are available here.

About Ruud

Part of the Rheem family of brands, Ruud-branded heating, cooling and water heating products for residential and light commercial use are available today through professional installers across the U.S. and Canada. Named for water heating pioneer, Edwin Ruud, the brand was acquired by Rheem in 1960. To learn more, visit www.Ruud.com.

About Rheem

Founded in 1925, Rheem innovates all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. Today, Rheem is America’s #1 water heating brand, and its products are available in more than 50 countries. Paloma Co., Ltd.® of Nagoya, Japan, acquired the iconic Rheem brand in 1988, and today the company’s portfolio of premium brands include Rheem®, Raypak®, Ruud®, Eemax®, Richmond®, Splendid®, Intergas®, IBC®, Solahart® and EverHot™ as well as commercial refrigeration brands Russell®, Witt®, ColdZone® and Kramer®, which are part of the Heat Transfer Products Group (HTPG®) division.To learn more, visit www.Rheem.com.

About United Supply Company

United Supply Company has been servicing trade customers in New Jersey since 1912. United Supply Company has continually been named in the Top 100 Distributors nationwide. Our HVAC Division operates fourteen wholesale distribution warehouses and our Plumbing Division operates three showcase showrooms. Each showroom is a Registered Kohler Premier Showroom as a result of meeting the high quality and product presentation standards set by the Kohler Company. For more information, please see www.unitedsupplyusa.com.