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Trane Named America’s Most Trusted HVAC Brand for the Seventh Consecutive Year

January 19, 2021

Trane®, a leading global provider of indoor comfort solutions and services, has once again been named  America’s Most Trusted® HVAC brand by Lifestory Research for the seventh year in a row since 2015. The 2021 ranking is based on a survey conducted of 6,453 U.S. based consumers, who shared real opinions about a wide range of brands and products across various categories. By winning the #1 trust rating, Trane now has the distinction of being recognized as the most reliable HVAC solution to fit American’s indoor comfort needs.

“Being named ‘America’s Most Trusted’ brand in the HVAC category for seven years running is a testament to the team’s long-standing commitment to reliability, quality, and innovation,” said Kathryn Wildrick, Brand Manager for Trane. “We pride ourselves on providing trustworthy HVAC solutions and are honored that our consumers have continued to recognize us as a dependable brand that can deliver these benefits.”

Lifestory’s evaluation process is rigorous and thorough, with consumers detailing why they trust specific brands. Trust is calculated via the Lifestory Research Net Trust Quotient in which a score of 100 is average for all brands included in the study. To be considered as a top candidate for recognition, a brand will need to receive enough survey responses to achieve a 95 percent confidence level. Once confidence levels are determined, survey results are compared with peer organizations of like size and complexity.

“Earning and retaining trust among customers requires dedication and a concentrated effort on the part of brands.  For a brand like Trane to earn the top-ranking trust for seven years reflects the commitment they place on their customers,” said Eric Snider, President of Lifestory Research. “The trust ratings of Trane demonstrate how their customers feel about the brand and reflect the success of the brand to live up to customer expectations.”

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About Trane 

Trane – by Trane Technologies (NYSE: TT), a global climate innovator – creates comfortable, energy efficient indoor environments for commercial and residential applications. For more information, please visit or