PTI, LLC (PTI), an innovative manufacturer of custom engineered foam products for the packaging, home furnishings, construction, recreational and fitness industries, has launched a new website, www.ptifoam.com, that is enhanced with several features to improve the customer experience.

In addition to a fresher visual approach, the new site provides customers with easy access to more detailed product information quicker than ever before. Previously only available through a request to PTI’s customer service department, a new “Resource Center” puts technical product data in the customer’s fingertips 24/7 while a new web form is available to connect with the PTI team and receive a custom quote.

The redesigned website is the first step in a new strategic plan being implemented by the company, an indirect wholly owned subsidiary division of Hickory Springs Manufacturing Company (HSM), to simplify and improve all aspects of its customer interactions, while highlighting the company’s unique capabilities. Combined with a more streamlined presentation of its core products and solutions – including a wide variety of consumer products, packaging solutions and pipe insulation – the new site provides details on the company’s custom technical foams and manufacturing capabilities to help customers find the best application-specific engineered foam to meet their needs.

The site also includes detailed descriptions of the special formulations of resins and additives, extrusion techniques, sizes and configurations that can be custom-engineered to unique specifications. There’s also a list of product options for each product type, such as slitting, embossing, coating, printing and fusing.

“We pride ourselves on adapting to our customers’ business needs and working as a true partner to develop innovative solutions across a variety of industries,” said Michael Simmons, president of HSM’s diversified products and services division. “We are proud to have some of the fastest product development turnaround times in the industry to help shape our customers’ ideas – quickly – into actionable solutions. Our revamped website is just one of the steps we are taking to strengthen our presence as a valuable partner for not only existing product needs, but custom-designed solutions.”

PTI, LLC is an innovative foam manufacturer and designer of custom engineered foam extrusions for use in packaging, HVAC and plumbing pipe insulation, mattresses, furniture, toys, recreational and fitness products. The company uses leading edge technology to create unique foam shapes and formulations and is an industry leader in “concept to product” lead-times. For more information, visit www.ptifoam.com.

Parent company HSM is a privately held company based in Hickory, North Carolina, with more than 30 manufacturing plants in 14 states. In addition to its core furniture and bedding markets, HSM also serves a growing range of customers in the transportation, packaging, healthcare, apparel and other industries. For more information, visit www.hsmsolutions.com.