News, Software

Newest Platform Update From Successware Enhances Dispatching Tools and Offers Bulk Renewal for Agreements

February 21, 2024

COLUMBIA, Md. (Feb. 15, 2024) – Successware, a field service management software company for the home service industry, has released its newest quarterly update to the platform aimed at helping HVAC, plumbing and electrical businesses enhance their overall workflow. By streamlining processes and reducing manual effort, the newest features make peak performance possible.

“Our primary focus with the new Successware platform is to improve our users’ daily experience by prioritizing their time, efficiency, and productivity. The latest release updates are inspired by direct customer feedback. We carefully designed each new feature to help our customers accomplish more in less time,” said Paul Carmody, President of Successware.

Updates in the new release include key improvements in Dispatching, such as:

  • Advanced usability – Relevant job and technician information is available in a single location
  • Power sorting – Quickly sort through unscheduled or unassigned jobs to get them on the board immediately
  • Technician availability – Filter jobs by more than one technician to see who is available, making rescheduling a breeze
  • Tailor dispatch notices – Send each technician a list of their jobs for the day, or send a communication by job to the assigned technician, all directly from the dispatch board
  • Quick dial out – With Successware Connection, call the homeowner from dispatch without navigating to their customer record

The newest release also makes it easier to bulk renew customer agreements, helping businesses maintain their consistent revenue by ensuring no agreement gets left behind.

About Successware

Successware is an industry leading, business management software provider for the home services contractor industry dedicated to helping ensure customers have all the resources they need to manage and grow their business. Successware is part of Authority Brands, Inc., the parent company to leading home service brands across the plumbing, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree removal, restoration, junk removal, lawn maintenance and pest control services sectors. For more information, visit or call 888-272-8009.