customer engagement
December 02, 2020
News
AI and Automation Power Latest Release of IFS Customer...
Highly configurable, integrated and fully branded omnichannel hub lets customers book services and get accurate information online, through social or over the phone. IFS, the […]
November 01, 2019
News
A New Direction for Customer Engagement
By Susannah Richardson, Marketing Director, Field Service and Contact Center Solutions, IFS Effectively managing customer interactions is a real challenge for contractors. While retailers such […]
