On Tuesday, October 1st Haier held ductless mini-split training at the Heyden Stanley Group training room in Houston, Texas. The trainers included Jim Wells, Chris Koutropoulos, Yi Hu, Mike Vaile and Ryan Van Dyk.

The Haier trainers pointed out many of the features that make Haier such a good fit for both distributors and contractors. These included new models being ‘backwards compatible’ with existing models thus eliminating ‘dead’ inventory. They also covered the ‘no hassle parts warranty’ whereby warranty replacement parts are sent directly to the contractor. The contractors were happy to hear that Haier Ductless products use alphanumeric error codes thus eliminating the need to count flashing lights. The contractors also liked that technical support was readily available from 8 a.m. to 4:30 p.m. and available after hours by appointment. They could also download the Haier Ductless Help App onto their cell phones.

After training The Heyden Stanley Group hosted a barbeque that featured brisket, sausage and all the trimmings catered by Lucky 7 Cookers. Rick Heyden wanted everyone to know that The Heyden Stanley Group is stocking Haier Ductless units in their Houston warehouse to be able to better serve the needs of their distributors, especially in the filling of short orders that the distributors may need in a hurry, but don’t have in stock.

Additional photos of this event are available here.