Customer Support Representative
Website Johnstone Supply - The Ware Group
- Answer incoming customer calls and provide all aspects of customer service by; providing quotes or taking sales orders, research products/services and answering general information questions.
- Handle customer warranty claims and credit returns in a timely fashion by accurately completing all appropriate documentation, receiving product items back prior to processing of any claims or credits in accordance with SOP’s.
- Guides customer in refrigeration configuration, performs box load calculations and selects the correct products or assist customers in making product selections based on customers’ needs, product specifications, and applicable regulations.
- Perform other duties as requested.
To apply for this job email your details to email@example.com