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New BDR Website Offers Streamlined Experience for Contractors

Business Development Resources (BDR), the training authority for home services professionals, has launched a new website that provides contractors with improved access and deeper training and educational resources, like podcasts, articles by BDR experts, and class file downloads. The new site enhances BDR’s online presence and supports their mission of helping contractors succeed by empowering them to increase revenue, offer top customer experience and create long-term business strategies. “Making life… Read More

BDR Offers Live Online Home Services Sales Training Oct. 13-15

Business Development Resources (BDR), the training authority for home services professionals, will offer Top Gun Sales Excellence, its annual training session to help retail sales professionals incorporate the new rules of sales and customer service, in a live interactive online format over three days in October. Top Gun Sales Excellence is a virtual event on Oct. 13-15, with each day divided into three 90 to 120 minute sessions. Participants will experience… Read More

BDR Presents ‘Customer Service University’

Catherine Bares of BDR (Business Development Resources) took time to tell us about ‘Customer Experience University’ by saying, “This class teaches you how to implement a structured, retail process for your sales and install coordinators. It is designed to train these vital team members in communication and organizational skills so they can drive improved customer satisfaction and drive referrals. At this 3-day workshop, attendees will be guided through the importance of capturing, managing, and nurturing… Read More

BDR Announces 2020 Profit Launch Virtual Sessions

Business Development Resources (BDR), the training authority for home services professionals, will offer five virtual sessions of its premier Profit Launch business planning training workshop in 2020. The online workshops feature a combination of recorded webinar-style instruction and live web-based interactions to deliver the same premium content as BDR’s live Profit Launch sessions. “The virtual extension of Profit Launch leverages technology so we can offer the same opportunities as our physical… Read More

“Wahoo!” Business Development Resources (BDR) Integrates Bedrock Efficiency Report within ServiceTitan

ServiceTitan, the world’s leading all-in-one software for residential HVAC, plumbing, electrical and other home service businesses, has partnered with Business Development Resources (BDR), an elite coaching organization, to integrate their 8 for 10® Report, which is analyzed to identify efficiencies in the way service companies run their business in order to achieve 10 billable hours in an 8 hour work day. “The 8 for 10 Report is the bedrock of our service coaching philosophy,” said… Read More

BDR Celebrates 20th Anniversary

Business Development Resources (BDR), a leading provider of business coaching and training services for HVAC and plumbing contractors in the United States and Canada, is proud to announce its 20th anniversary. BDR helps customers increase the profitability and efficiency of their businesses to prime by offering a variety of personalized coaching and training services tailored to the needs of contractors, distributors, and manufacturers. BDR Staff Founded in 1998 by Bruce Wiseman and Barry Burnett in… Read More
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