Items of Interest
Leveraging Technology for Smarter Dispatching: Proximity vs. Profits
IFS
February 01, 2021
News
Resilience Gives Way to Dominance: Three Predictions for How...
By Sarah Nicastro, Field Service Evangelist, IFS and Future of Field Service In a year fraught with such fear, turbulence, and complexity as 2020, it […]
December 02, 2020
News
AI and Automation Power Latest Release of IFS Customer...
Highly configurable, integrated and fully branded omnichannel hub lets customers book services and get accurate information online, through social or over the phone. IFS, the […]
August 22, 2020
News
Prepare for the Unexpected: Seven Ways to Build Resilience...
Businesses that offer services have been – and continue to be – the lifeblood of our economy, but the global pandemic is bound to change […]
July 30, 2020
News
Business Continuity in the Service Sector: Deploying Remote Assistance...
Having seen the early effects of the growing pandemic, global climate control solutions provider Munters identified an immediate need to leverage remote assistance to help […]
November 14, 2019
News
Integrated Facility Services Completes Fast-Track Renovation of Heating and...
Integrated Facility Services (IFS) has completed work on a $4.9 million HVAC renovation project for the Hannibal School District, in Hannibal, Missouri. IFS was a […]
November 01, 2019
News
A New Direction for Customer Engagement
By Susannah Richardson, Marketing Director, Field Service and Contact Center Solutions, IFS Effectively managing customer interactions is a real challenge for contractors. While retailers such […]
September 05, 2019
News
AI In Action – Practical Artificial Intelligence for Field...
By Marne Martin Artificial intelligence (AI) will impact every industry and every business discipline – and that includes field service management. But how quickly will […]
August 27, 2019
News
IFS Gets Emergency Air Conditioning Equipment Online within Hours...
When a water main break sent more than six feet of water into the subbasement of the Mel Carnahan Courthouse in Downtown St. Louis early […]
