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5 Keys to Peak Season from HARDI

June 04, 2020

As we transition out of the emergency phase of COVID-19 into the recovery phase, HARDI has developed a new set of tools to help your business prepare for peak season in this new world, designed to address the five greatest uncertainties identified during the crisis. Please use these new tools to help reinvigorate your teams, make informed decisions, and keep your employees and customers safe. Click here for video from Talbot Gee.

HR & Legal Consulting

You might be in uncharted territory now as you’re staffing back up to meet customer demand, while needing to protect your your company, your employees and customers through new policies and procedures that minimize risk. Our HR Consulting Services subscriptions are available to members in need of some guidance through the remainder of 2020. If you choose to take advantage of this subscription you will receive unlimited phone consulting, subscriber-only bulletins and discounted fee-based products and services. For details on our HR consulting services, what is included, and how your organization can subscribe click here.

Facilities Sanitization

As counters re-open and customers and staff seek additional assurances about their health and safety, it will be incumbent on HARDI members to take proper care of their physical facilities. We are working to develop a suite of resources for you to understand how to properly sanitize your branch locations, plus properly train and track the work of staffers designated for these tasks. And finally, we’re working to locate fast and reliable sources of the appropriate kind of cleaning chemicals, which we know are still in short supply. Coming Soon – Contact Emily Saving for more information.

Sales Training

Many of our members have expressed how tough the past few months have been on their sales teams. Not being able to meet face-to-face with customers has caused some unique challenges and created new opportunities. With that, HARDI is offering two training courses: Kick-Start Selling Season and Ditch the Pitch Sales Practice Program.

Each course focuses on a different area, one for Sales Leaders, and one for Sales Representatives helping your entire sales teams feel reinvigorated and ready to sell. Click here to learn more.

Margins & Profitability

Wholesale business leaders need to be planning thorough, long-term roadmaps to ensure they are poised for profitable revenue recovery through effective sales leadership and margin management strategies.

In partnership with ActVantage, we are backing a 3-module training and consulting workshop to help you develop a unique plan of attack for long-term economic recovery. Members that enroll in this program will be set up for a sustainable and profitable recovery, through the creation of a customized company roadmap.

Module 1 begins June 17, 2020 – click here for more information.

Green Shoots

As we look toward the horizon for signs of an economic recovery, HARDI is launching a new Market Intelligence content stream for tracking and analyzing key economic indicators – or green shoots – that offer hints as to when a recovery is underway.

The HARDI Green Shoots Series will offer subscribers access to a weekly intelligence newsletter that captures the latest green shoots information relevant to the industry; an in-depth multi-page briefing on the economic trends affecting the industry; a monthly webinar focusing on regional sales and equipment trends; and a live, quarterly Q&A program with the Market Intelligence team. Coming Soon – Contact Tim Fisher for more information.


HARDI (Heating, Air-conditioning and Refrigeration Distributors International) is the single voice of wholesale distribution within the HVACR industry.

HARDI members market, distribute, and support heating, air-conditioning, and refrigeration equipment, parts and supplies. HARDI Distributor members serve installation and service/replacement contractors in residential and commercial markets, as well as commercial/industrial and institutional maintenance staffs. HARDI proudly represents more than 480 distributor members representing more than 5,000 branch locations, and close to 500 suppliers, manufacturer representatives and service vendors.