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Between the Lines: Strength in Convictions

By Fred Martel Every customer service and sales situation must include a foundation of positive, upbeat tones. That is not to say that you need to sound like some carnival barker or pitchman on an infomercial. Setting the tone involves being prepared and being convinced. You must be convinced that you are offering the best in products and services for the price, from a company that is among the best. There cannot be a doubt… Read More

The Inside SEER: The Cold Weather is Around the Corner

The temperature transition will be starting for the season. It is beginning to get cooler and the leaves are dropping quickly. While I look forward to not having to mow the lawn every week, I don’t look forward to raking leaves and putting on tons of clothing. It’s a bother for me to have to put on a jacket just to go get the mail. I’m not one who likes the cold weather that much… Read More

Inside Notes: One of the Keys to Success: Training

By Curtis Parrott There are many keys to success in life such as communication, persistence, and passion just to name a few. Georgia Director, Curtis Parrott. One of the main keys to success is training. Without proper training you could be spinning your wheels getting nowhere fast. We have been hammered by the media that a 4 year degree is the only way to success, but we all know that’s not true in many… Read More

Inside Perspective

By Greg McKool My name is Greg McKool, I’ve met many of you already. I have worked for the last 38 years at two different spirits distributors in Georgia as a sales rep calling on retail package stores. It has been a real interesting business with a lot of changes over the years. Alabama Director, Greg McKool I am the new Director in Alabama for the HVAC Insider News. I have only been… Read More
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