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Technology is the Lifeline for Essential Workers during COVID-19 Pandemic

By Carri Norton, Trane When the COVID-19 pandemic made its way to the United States, the HVAC industry, like many essential businesses, found itself in a quandary. How could HVAC technicians remain safe and healthy while delivering necessary services for American homeowners? Essential workers found themselves looking into their hypothetical toolkits to determine how they could help mitigate risk. Carri Norton With COVID-19 precautions affecting how HVAC dealers and technicians operate, technological innovations have provided… Read More

Five Reasons to Integrate AR Technology into 2020 HVAC Service Operations

By Remi Del Mar, Manager, Digital Experiences – Augmented Reality & Commercial Display Solutions at Epson Keeping customers’ HVAC systems up and running is at the heart of your business. And, effectively managing field service teams is all about empowering employees to deliver the best and most efficient service possible during every call. However, as we all know, this is easier said than done. Commercial and advanced residential systems are becoming increasingly complex. Today’s sophisticated… Read More
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