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2020 Fall Service Update Now Available Online

This year, Service Update is going digital. This free course features 6 sessions. Residential Package Unit Residential Gas Furnace Residential Fan Coils Residential Controls Ductless Part I Ductless Part II Earn up to 4 training credit hours when you complete all six sessions which can be applied as State CEUs, Factory Authorized Dealer hours, and NATE hours. Attendance is timed and you must view full videos for training credit. Certificates will be available. For questions,… Read More
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Carbon Monoxide: Don’t Forget the Gas Oven

By David Richardson It’s hard to believe Thanksgiving is here. Many of us will eat too much turkey and then doze off after the meal. Consider this: is it possible another source is making you sleepy? How many of you plan to cook a turkey this holiday with a gas oven? If you are, how do you know it’s safe? Unless you test the oven to ensure… Read More
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The Inside SEER: November in 2020

By Pete Gardner November is usually a month of colorful falling leaves and happy family gatherings, with Thanksgiving being the main event. However, as we all know now, this November is quite different, full of stress for the most part and difficult times. The virus is running amuck and with more strict guidelines on staying safe, it’s getting very hard to enjoy life as we know it. Pete Gardner Along with that is the 2020… Read More
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Between the Lines: A Matter of Trust

By Fred Martel There is little doubt that winning over a new customer requires establishing credibility. One method commonly used is story telling. When asked “what makes your company different,” some salespeople describe their methods as compared to the competition. It is the foundation of what should lead to trust and loyalty. Telling the credibility story suggests that you and your competitors are more equal than different. This is called expected credibility. People expect… Read More
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New NIBCO Partner Mobile App Launches

NIBCO INC. introduces a new mobile app to increase the convenience and accessibility of its current NIBCO Partner program which offers users an exclusive set of secure web applications. The Partner app makes it quicker and easier for customers to access their account anytime, anywhere, and from any mobile device. “During the pandemic, we realized we needed to be able to connect with our customers in new and different ways. Information needs to be at… Read More
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Lennox Provides Program for Contractors to Improve Indoor Air Quality

Lennox International (NYSE: LII), a global leader in the heating, air conditioning, and refrigeration markets, has announced additional training that will provide contractors with the proper knowledge to help improve indoor air quality (IAQ) through their Building Better Air initiative. The Building Better Air training program provides a structure to improve indoor air quality of commercial spaces through the Evaluate, Solve, Maintain framework.  Contractors trained through the program will have key information to explain how… Read More
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